The elevator in my building is relatively simple to operate… But judging from the occasional bell ring I can hear from my apartment, people get confused with the bottom row of the panel. The buttons for the five floors are close enough to their legend and distant enough from each other to make it a clear choice. There’s even Braille although I would have to check with a blind person to know if it’s working for them. Fortunately they thought of putting a star next to the number 1. Too often I see, especially in buildings with a basement, an assortment of letters the user has to guess… Sometimes there’s LL or B for the basement, and G for Ground Floor which could just be 1, because this one user (me) keeps thinking it’s for Garage while LL suggests Lobby… The problem with the bottom row is that it contains both a frequently used pair of buttons to request door opening and closing, as well as two buttons that trigger the alarm. It isn’t clear …